Kindly note that we do not facilitate return or exchange requests, given that our products are checked for quality issues before packing
However, if you receive a damaged/tampered/ missing product during shipping, we kindly request you to contact us at shop@snugko.com
To assist you effectively, we ask that you provide an unaltered video of the complete unboxing process. Once we receive this, we will guide you through the necessary steps for the exchange process.
To assist you effectively, we ask that you provide an unaltered video of the complete unboxing process.
